1. Parties
Seller: FİNQT VERİ HİZMETLERİ SANAYİ VE TİCARET LİMİTED ŞİRKETİ, Fikirtepe Mah. Rüzgar Sk. A1 Blok No: 44A İç Kapı No: 18, 34720 Kadıköy / İstanbul, Türkiye. Tax office / Tax ID: Göztepe / 3881910785. MERSIS: 0388191078500001. Trade registry: 1068355. Phone: +90 535 375 30 80. Email: info@finqt.com.
Buyer: the individual who holds a finqt account and purchases a subscription or credit pack on finqt.com or app.finqt.com, paying in Turkish lira.
2. Scope
This agreement governs digital services purchased in Turkish lira through the seller's web checkout, under Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation. Purchases made through Apple App Store, Google Play or any other app store are sold by that store and are governed by its terms. It applies together with the Pre-Information Form, Terms of Use, Refund Policy and KVKK Notice.
3. The Service
finqt is financial information and analysis software (SaaS): market data, charts, news, education and AI-assisted analysis. Available purchases are Lite (monthly), Pro and Pro+ (monthly or yearly) auto-renewing subscriptions and one-time finqtAI credit packs. Current plan contents and prices are shown on the Pricing page and in the checkout order summary. finqt is not a broker, investment adviser or portfolio manager, does not trade or route orders on anyone's behalf and does not hold funds or assets. Content is for information only and is not investment advice.
4. Price, Payment and Invoicing
Prices are in Turkish lira and include VAT. Payment is collected by card through a licensed payment institution; finqt never stores card numbers. Subscriptions are charged at purchase and then automatically at the start of each period. An e-Archive invoice is issued for every successful charge and emailed to the buyer. Price changes are announced at least 30 days in advance and apply only from the next renewal.
5. Performance
The service is delivered digitally and is credited to the buyer's account immediately after payment is confirmed. If activation fails for technical reasons and is not fixed within 30 days, the payment is refunded.
6. Term, Renewal and Cancellation
Subscriptions renew automatically until cancelled. The buyer may cancel at any time, free of charge, in app.finqt.com → Settings → Subscription or by emailing info@finqt.com. Access continues until the end of the paid period. If a renewal charge fails, finqt may retry within a reasonable grace period, after which the subscription ends.
7. Right of Withdrawal
Under Article 15(1)(ğ) and (h) of the Distance Contracts Regulation, the right of withdrawal does not apply to services performed instantly in electronic form or to services whose performance began, with the consumer's approval, before the withdrawal period expired. At checkout the buyer separately confirms that performance starts immediately and that the right of withdrawal is therefore lost. Statutory rights for defective services and the right to cancel future renewals are not affected.
8. Defective Service, Billing Errors and Refunds
For a defective service the buyer may use the remedies in Article 15 of Law No. 6502. Duplicate, unauthorised or erroneous charges are refunded after review. Approved refunds are returned to the card used within 14 days of approval.
9. Personal Data
Personal data is processed as described in the KVKK Notice.
10. Disputes
Turkish law applies. The buyer may apply to the Consumer Arbitration Committees within the monetary limits announced each year by the Ministry of Trade, or to the Consumer Courts above those limits.
11. Formation
The agreement is formed electronically when the buyer approves it and the Pre-Information Form at checkout. A copy is emailed with the purchase confirmation and remains available on this page.