1. Data Controller
For users in Türkiye, the data controller under the Personal Data Protection Law No. 6698 ("KVKK") is FİNQT VERİ HİZMETLERİ SANAYİ VE TİCARET LİMİTED ŞİRKETİ, Fikirtepe Mah. Rüzgar Sk. A1 Blok No: 44A İç Kapı No: 18, 34720 Kadıköy / İstanbul. Tax ID: 3881910785. MERSIS: 0388191078500001. Email: info@finqt.com. The finqt platform is developed and operated by our group company Finqt LLC-FZ (Meydan Free Zone, Dubai, UAE). This notice supplements the Privacy Policy.
2. Data We Process
Identity and contact data; customer transaction data (plan, billing period, purchases, refunds, credit usage, support messages); limited payment data returned by the payment institution (never the full card number); security data (IP address, device, sessions, logs); content you create (watchlists, notes, journal entries, finqtAI prompts and uploaded chart images); and marketing preferences if you consent.
3. Purposes
Providing the account and service, running sales, subscriptions, payments and e-Archive invoicing, customer support, security and fraud prevention, legal obligations, service improvement, and — with consent — marketing messages.
4. Legal Bases
KVKK Article 5(2)(c) contract, (ç) legal obligation, (e) establishing or defending a right, (f) legitimate interest; explicit consent (Article 5(1) and Law No. 6563) for commercial electronic messages.
5. Collection
Electronically, by automated or partly automated means, through sign-up and checkout screens, use of the site and app, cookies, support emails, and third parties such as Apple, Google and the payment institution.
6. Transfers
To Finqt LLC-FZ, hosting, database, email and error-monitoring providers, AI model providers such as Google (Gemini), the payment institution and banks, the e-Archive integrator and our accountant, and authorities where legally required. Some recipients are outside Türkiye (including the UAE, EU and US); such transfers rely on safeguards such as standard contracts under KVKK Article 9.
7. Retention
While your account is open and afterwards for statutory periods; invoices and accounting records for 10 years under Turkish tax and commercial law. Data is then deleted, destroyed or anonymised.
8. Your Rights and Requests
You have the rights listed in KVKK Article 11 (access, information, correction, erasure, objection to solely automated decisions, compensation) and may withdraw consent at any time. Send requests from your registered email to info@finqt.com or in writing to the address above; they are answered free of charge within 30 days.