Help Center

Frequently Asked
Questions

How finqtAI works, which exchanges sync, what PRO unlocks, how your keys stay safe — searchable, in one place.

General

9

finqt is the all-in-one investing app for tracking crypto, stocks, forex, and commodities. It combines real-time prices from 8+ exchanges, AI-powered analysis (finqtAI), portfolio sync, structured courses, price alerts, watchlists, and a trading journal — designed for investors who want everything in one place.

Yes. finqt is free to download and use. The Free plan includes real-time prices, watchlists, news, and educational content. PRO ($29.99/month) and PRO+ ($49.99/month) plans unlock AI credits, unlimited alerts, portfolio sync, the trading journal, and more. Annual plans save 17%.

finqt is available as a native iOS app on iPhone. We also offer finqtool, a companion Mac app that lives in your menu bar for quick access to crypto data. Android support is on the roadmap.

finqt is available on the App Store. Search for "finqt" or visit apps.apple.com/app/id6755085200 to download it directly to your iPhone. finqtool for Mac is available separately at apps.apple.com/us/app/finqtool/id6754575367.

finqt covers four major asset classes: cryptocurrencies (Bitcoin, Ethereum, Solana, and thousands more), stocks from 20+ global markets, forex currency pairs, and commodities — all accessible from a single app.

finqt is available worldwide through the App Store. The app supports 21 languages for educational content and its glossary. Pricing and availability of specific features may vary by region based on App Store policies.

finqt supports 21 languages for its educational courses and glossary, making investing knowledge accessible to a global audience. The app interface is in English.

Yes. finqt is a universal iOS app — the same download runs natively on iPhone and iPad. On iPad you get a larger layout for watchlists, charts, the portfolio dashboard, and finqtAI conversations. Apple Silicon Macs can also run finqt through the Mac App Store's iOS compatibility layer, though we recommend finqtool for Mac for the best desktop experience.

Not yet. finqt is currently iOS-only (iPhone, iPad, and Apple Silicon Macs via iOS compatibility). An Android version is on the roadmap but we don't have a public release date. If you'd like to be notified, email us at hello@finqt.com and we'll add you to the Android waitlist.

finqtAI

6

finqtAI is your in-app AI market analyst. Ask anything about a stock, coin, or trading strategy — or drop a chart screenshot for an instant technical breakdown with sentiment analysis, key price levels, and risk factors. It's like having a personal analyst that never sleeps.

Drop any chart screenshot into finqtAI and it performs a comprehensive technical analysis — identifying patterns, support/resistance levels, trend lines, indicators, and key levels. It then provides a structured breakdown including sentiment, risk factors, and potential scenarios to watch.

No. finqtAI is an analytical and educational tool, not a financial advisor. It provides research-grade analysis to help you make more informed decisions, but it does not constitute financial advice. Always do your own research and consider consulting a licensed financial advisor. See our Disclaimer.

Each text question to finqtAI costs 1 credit. Chart image analysis costs 2 credits. PRO subscribers receive 100 credits/month, and PRO+ subscribers receive 300 credits/month. Credits reset at the start of each billing cycle. You can also purchase top-up packs (25, 75, or 200 credits) that never expire and are consumed first.

When your monthly credits are used up, you can purchase top-up credit packs directly in the app. Top-up credits never expire and are always consumed before your subscription credits. Packs start at $7.99 for 25 credits.

You can ask about any asset — stocks, crypto, forex, or commodities. Ask for analysis ("What's the outlook for NVDA?"), strategy questions ("When should I take profits?"), educational queries ("Explain RSI divergence"), or drop a chart for a full technical breakdown.

Exchanges & Markets

6

finqt supports Binance, Binance.US, Coinbase, OKX, Bybit, Bitfinex, BtcTurk, and Hyperliquid. You can view real-time prices and sync your portfolio from any of these exchanges using read-only API keys.

finqt covers 20+ global stock markets including the United States (NYSE, NASDAQ), Canada (TSX), United Kingdom (LSE), Germany (XETRA), France (Euronext), Netherlands, Belgium, Portugal, Spain, Italy, Switzerland, Sweden, Norway, Denmark, Finland, Austria, Turkey (BIST), Saudi Arabia (Tadawul), Hong Kong, Japan, Australia, and more.

Yes. finqt provides real-time data for major forex currency pairs and commodities through Hyperliquid, alongside its comprehensive crypto and stock coverage. Track gold, silver, oil, and major FX pairs all in one app.

Yes. Connect your Binance account using a read-only API key and finqt will sync your portfolio automatically. Your API key is stored in the iOS keychain and is never sent to our servers in plaintext. finqt never has trading access to your account.

finqt streams real-time price data from connected exchanges. Crypto prices update continuously via WebSocket connections. Stock prices update during market hours based on the exchange's data feed. Price alerts trigger in real-time.

Crypto prices come directly from exchange-level feeds on Binance, Coinbase, OKX, Bybit, Bitfinex, Hyperliquid, BtcTurk, and Kraken — not from aggregators — so you see the same price your exchange sees. Stock, forex, and commodity prices come from our licensed real-time market data vendor with coverage across US, European, and Asian markets. Everything you see in the app is streamed, not delayed.

Portfolio & Security

8

Yes. Exchange API keys are stored in the iOS keychain — encrypted by the operating system and never sent to our servers in plaintext. The entire app can be locked behind Face ID, Touch ID, or a 6-digit PIN. Every API request uses certificate pinning to prevent interception.

Connect your exchange accounts using read-only API keys. finqt syncs your holdings, balances, and transaction history automatically. You can connect multiple exchanges and view your entire portfolio in one unified dashboard with real-time valuations.

finqt only uses read-only API keys. This means it can view your portfolio data but can never place trades, withdraw funds, or modify your account in any way. You maintain full control over your exchange accounts at all times.

No. finqt is strictly an analytical and educational tool. It does not execute trades, hold funds, or manage money. See our Disclaimer for more. Read-only API keys ensure finqt can never access your exchange for trading purposes.

API keys are stored in Apple's iOS Keychain — a hardware-backed encrypted storage system. Keys are encrypted at the OS level, protected by your device passcode and biometrics, and are never accessible to other apps or transmitted in plaintext.

Certificate pinning is a security technique that ensures finqt only communicates with verified servers. Even if an attacker compromises a certificate authority, pinned certificates prevent man-in-the-middle attacks from intercepting your data.

Yes. finqt supports biometric authentication with Face ID or Touch ID, plus an optional 6-digit PIN as a fallback. Your portfolio, API keys, and personal data remain protected even if someone has physical access to your device.

No. finqt is a tracking and analysis tool — not a registered broker, investment advisor, or financial institution. We don't hold your funds, we don't execute trades, and we don't provide personalized investment advice. Everything in the app, including finqtAI output, is informational and should not be treated as professional financial advice. Always do your own research and consider consulting a licensed advisor before making investment decisions. See our Disclaimer.

Pricing & Subscriptions

6

finqt is free to download with core features included. PRO is $29.99/month ($299.99/year — save 17%) with 100 AI credits, unlimited alerts, and portfolio sync. PRO+ is $49.99/month ($499.99/year — save 17%) with 300 AI credits, priority support, and data export.

Free includes real-time prices, watchlists, news, and educational content. PRO adds 100 AI credits/month, unlimited alerts, portfolio sync, the trading journal, and daily AI briefings. PRO+ includes everything in PRO plus 300 AI credits/month, priority support, and full data export capabilities.

Subscriptions are managed through Apple. Open Settings → Apple ID → Subscriptions on your iPhone, find finqt, and tap Cancel. Your access continues until the end of the current billing period. See our Refund Policy for details.

Refunds are handled by Apple through App Store policies. If you believe you're entitled to a refund, visit reportaproblem.apple.com. See our Refund Policy page for full details on our refund guidelines.

Top-ups are one-time credit packs you can buy anytime: 25 credits ($7.99), 75 credits ($14.99 — most popular), or 200 credits ($29.99 — best value). Top-up credits never expire and are always consumed before your monthly subscription credits.

Annual plans save 17% compared to monthly billing. PRO annual is $299.99/year (vs. $359.88 monthly), and PRO+ annual is $499.99/year (vs. $599.88 monthly). Both plans include the same features as their monthly counterparts.

Features

9

The trading journal lets you log every trade with notes, entry/exit prices, and — uniquely — a mood tracker to record your emotional state. Weekly AI digests analyze your patterns, helping you identify emotional biases and improve your trading discipline over time.

Set custom price alerts for any asset — crypto, stocks, forex, or commodities. Alerts trigger instantly via push notifications. PRO and PRO+ subscribers get unlimited alerts, plus Live Activity widgets and Apple Watch complications for real-time monitoring without opening the app.

Yes. Create unlimited custom watchlists and mix any asset type — crypto, stocks, forex, and commodities in the same list. Customize sort orders and organize your investments however you prefer.

Pulse delivers daily AI-generated market briefings before markets open. Get a concise overview of overnight developments, key movers, and what to watch — tailored to the assets in your portfolio and watchlists.

Yes. finqt offers Apple Watch complications and Live Activity widgets for real-time price monitoring. See your portfolio value, price alerts, and key asset prices directly on your wrist without reaching for your phone.

finqt provides structured investing courses from beginner to advanced levels, covering technical analysis, fundamental analysis, risk management, and more. Content is available in 21 languages and includes interactive quizzes and a comprehensive financial glossary.

Yes. finqt aggregates financial news with AI-powered sentiment scoring, helping you quickly assess whether coverage is bullish, bearish, or neutral for any asset you're tracking.

Yes. finqt ships with home screen widgets in small, medium, and large sizes, plus Lock Screen widgets on iOS 16 and later. Pin any crypto, stock, forex pair, or commodity to your home screen and see live prices without opening the app. Widgets refresh in the background according to iOS budget constraints — typically every 5 to 15 minutes.

PRO+ subscribers can export full portfolio and transaction history in CSV format — ready to import into tax software like CoinTracker, Koinly, or TurboTax. finqt itself does not calculate tax liabilities because tax rules vary by jurisdiction and require specialized software. Free and PRO users can view transaction history inside the app but cannot export it.

finqtool for Mac

4

finqtool is a Mac menu-bar companion app for crypto investors. It provides real-time data from major exchanges, local trading notes, price alerts, and funding rate / open interest monitoring — all accessible with a single click from your menu bar.

finqtool is a one-time purchase of $9.99 on the Mac App Store. No subscriptions, no recurring fees. All future updates are included.

finqt is the full-featured iOS app covering crypto, stocks, forex, and commodities with AI analysis, portfolio sync, and education. finqtool is a lightweight Mac menu-bar companion focused on crypto trading data — real-time prices, alerts, funding rates, and open interest from major exchanges.

No. finqtool works completely independently. No account, no sign-up, no subscription required. Just purchase it once from the Mac App Store and you're ready to go.

Still have questions?

We're here to help. Reach out and we'll get back to you as soon as possible.